Callin

Callin (call-in.org), operating name of Callin Support, is a non-clinical, online-only peer emotional support platform. We connect individuals for mutual, voluntary peer conversations. We are not a medical or therapeutic service and do not provide clinical advice, diagnosis, or treatment.

We collect minimal personal information necessary to provide our service:

• Email address (for account creation and communications)
• Username and basic profile information you choose to provide
• Optional self-reported demographic or preference data
• Usage data and conversation metadata (anonymous where possible)

We use your information to:

• Create and manage your account
• Facilitate peer support connections
• Send important service updates
• Improve platform functionality and user experience

Under the UK GDPR and EU GDPR, you have the following rights:

• Right to access your personal data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise these rights, please contact us at privacy@call-in.org. We respond to all verified requests within 30 days.

Your data may be processed in the United States. We ensure appropriate safeguards are in place for any international transfers.

This Privacy Policy is subject to change. Continued use of Callin constitutes acceptance of updates.